When does the Rigid Operator show up?
This pattern shows up when someone else proposes a new method. This person takes the proposal not as a question of efficiency but as a threat to order. When judging, they take "We've always done it this way" as their standard. The position of things on their desk, their route to work, and their report format have stayed the same for decades.
Am I a Rigid Operator? How do I check?
This pattern is hard to tell apart on the outside from simply being diligent. Correcting only one's behavior when results differ from expectations and examining the premises themselves are different things. If one does not examine the premises, one only refines the same method more and more precisely. Start with the free 76-question test, and if you want to know more, take the full 288-question analysis.
How is the Rigid Operator different from the Bureaucrat?
Both go by procedure. Their reasons for keeping to it differ. The Bureaucrat looks to approvals and precedents and can pass on responsibility by saying it is not their department. The Rigid Operator believes in the procedure itself, taking responsibility and doing it as it is. So the Bureaucrat steps back from responsibility, while the Operator keeps to procedure to the end.
Can the Rigid Operator be fixed?
This pattern is not a symptom to be treated. In aircraft maintenance, accounting, and quality control, straying from procedure means an accident, and in such fields the Rigid Operator is the most reliable person. Whether it becomes a strength or a weakness depends on whether they examine the premises as well. Consistency that was a gift in an age of stability can become a weakness at a turning point.